Information

Privacy policy

Last updated: 21 April 2025

Welcome to the Privacy Policy of Rando360 ("Rando360", "we", "our" or "us"). Rando360 offers a digital platform designed to enrich outdoor exploration, featuring a curated collection of detailed trail maps and 360-degree panoramic imagery of hiking trails.

This Privacy Policy explains what personal data we collect, how we use and share it, and your choices regarding our data practices. Please read it carefully before using our Service or submitting personal data to Rando360, and feel free to contact us with any questions.

1. Information we collect

When you contact us or interact with our Service, we collect information that, alone or combined with other information, could be used to identify you ("Personal Data").

Data you provide to us: when you contact us through the site's form, we collect the information you choose to share, such as your name, email address and the content of your message.

Social media data: we have pages on social media sites. The platforms hosting our pages may provide us with aggregated information and analytics about their use.

Log data: information your browser automatically sends each time you visit the site, such as your IP address, browser type and settings, the date and time of your request, and your interaction with the site.

Cookie data: we use cookies and similar technologies to operate and administer our site and to remember your preferences. For more information, please see our Cookie Policy, which forms part of this Privacy Policy.

Device data: includes the device model, operating system and browser you use. The information collected may depend on the type of device and its settings.

2. How we use personal data

For each purpose for which we use your personal data, privacy laws require that we have a legal basis. Most often we will rely on one of the following: contractual necessity, our legitimate interests, compliance with the law, or your consent.

Purpose	Legal basis
Service provision: to operate and provide our service to you.	Contractual necessity
Customer support: to respond to requests sent through the contact form.	Contractual necessity
Service improvement: to analyse how the site is used and improve it.	Legitimate interests
Fraud prevention: to keep our service and related systems operational and secure.	Legitimate interests
Legal compliance: to comply with our legal obligations, e.g. accounting and tax reporting.	Compliance with the law
Marketing: to send you information about our products and services (including by email).	Consent

Marketing. We may contact you with promotional information about our products and services if you have given us your consent by providing your email address. You can unsubscribe at any time by following the instructions in our emails or by contacting us.

3. Data retention

We retain your personal data for as long as necessary for the purposes described in this Privacy Policy or as required by law. The retention period is determined by factors such as the nature and sensitivity of the data, potential risks, the purposes of use and legal requirements.

4. Children's privacy

Our Service does not target children under 16. Rando360 does not knowingly collect personal data from children under 16. If you have reason to believe that a child under 16 has provided personal data to Rando360 through the Service, please contact us and we will endeavour to delete it.

5. EEA and UK users

Under applicable privacy laws in the European Economic Area and the United Kingdom, you have the following rights regarding your personal data, in certain circumstances:

Right of access: on request, we will confirm whether we process your personal data and, if so, provide you with a copy.
Right to rectification: if your personal data is inaccurate or incomplete, you can ask us to correct or complete it.
Right to erasure: you can ask us to delete or remove your personal data, for example if you withdraw your consent.
Right to restrict processing: you can ask us to restrict or "block" the processing of your personal data in certain circumstances.
Right to data portability: you have the right to obtain a copy of your personal data in a structured, commonly used, machine-readable format.
Right to object: you can ask us at any time to stop processing your personal data, notably for direct marketing purposes.
Right to withdraw consent: where we rely on your consent to process your personal data, you can withdraw it at any time.
Right to lodge a complaint: you can raise any concerns with your local data protection authority (in France, the CNIL).

You will generally not have to pay a fee to exercise your rights. We may need to request specific information from you to confirm your identity. We aim to respond to all legitimate requests within one month of receipt.

Rando360 does not sell your personal data.

Links to other websites

The Rando360 site may contain links to other websites, products or services not operated or controlled by Rando360, including social media sites ("Third-Party Sites"). Information you share with Third-Party Sites is governed by their own privacy policies and terms of use, not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites.

To exercise your rights or for any questions, see our contact page.